786bb Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") apply to the use of the 786bb website and mobile platform (collectively the "Platform"). By accessing the Platform, creating an account, or using any service, you automatically agree to these Terms.

786bb is an online gaming and betting platform designed for players in Bangladesh. Our platform offers live casino, sports betting, slot games, poker, and a variety of other games.

In addition to these Terms, our Privacy Policy and Responsible Gaming Policy also apply. These documents together define the legal relationship between you and 786bb.

If you disagree with any part of these Terms, please refrain from using the Platform and contact our support team.

2 Eligibility and Age Requirement

The following eligibility conditions must be met to use the 786bb platform:

• You must be at least 21 (twenty-one) years of age.
• You must reside in a jurisdiction where online gaming is legal or not prohibited.
• You must register an account in your own name and for your own use — not on behalf of or as a representative of another person.
• You have not previously been banned by 786bb or enrolled in a self-exclusion program.
• You are of sound mind and capable of making decisions on your own behalf.

786bb may request documents for age verification at any time. An account may be temporarily restricted until proof of age is provided.

3 Account Registration

Registration Process

A personal account is required to access all services on the 786bb platform. You must provide accurate and complete information at the time of registration.

One Account Policy

Each individual may create only one account. Operating multiple accounts by the same person is prohibited. If a violation of this rule is detected, all associated accounts may be closed and balances may be forfeited.

Password and Security

You are solely responsible for keeping your account password confidential and secure. You are accountable for any activity carried out using your credentials. If you suspect your password has been stolen or your account accessed without authorization, notify our support team immediately.

Identity Verification (KYC)

786bb conducts identity verification (KYC) processes from time to time in the interest of security and proper administration. The following documents may be requested as part of this process:

• Copy of National ID (NID) or passport
• Utility bill or bank statement as proof of address
• Proof of ownership of payment method (screenshot of bKash / Nagad / Rocket / Upay account)

Withdrawals may be temporarily suspended if the required documents are not provided.

4 Deposits and Withdrawals

Deposits

The minimum deposit amount across all payment methods is ৳200 (two hundred taka). Deposits are generally credited to the account instantly. Accepted payment methods:

• bKash — Bangladesh's most popular mobile banking service
• Nagad — Digital financial service by the postal department
• Rocket — Mobile banking service by Dutch-Bangla Bank
• Upay — Digital wallet by United Commercial Bank
• Bank Transfer — Direct bank-to-bank transaction

When making a deposit, you must use a payment account registered in your own name. Deposits from third-party accounts are not accepted and the funds may be returned in such cases.

Withdrawals

The minimum withdrawal amount is ৳500 (five hundred taka). Withdrawals are generally processed within 15 minutes to 2 hours. The following conditions must be met before a withdrawal request is processed:

• KYC verification must be completed.
• Applicable bonus wagering requirements must be fulfilled.
• Withdrawals must be made using the same method used for the deposit (where applicable).

786bb reserves the right to temporarily hold withdrawals for additional verification in the case of suspicious transactions.

5 Bonuses and Promotions

Welcome Bonus

New members have the opportunity to receive up to a 200% bonus on their first deposit, up to ৳15,000 (fifteen thousand taka). A 15x wagering requirement applies to use this bonus.

General Bonus Terms

• Each bonus offer has a specific expiry period — once expired, the bonus and any related winnings may be forfeited.
• Game contribution toward wagering may vary — slot games generally contribute 100%, while other games may contribute less.
• Multiple bonuses cannot be active at the same time unless specifically stated otherwise.
• Bonus balance cannot be withdrawn directly — only winnings generated after meeting the wagering requirements are eligible for withdrawal.
• If a withdrawal is made before using a bonus, the bonus and any associated winnings will be cancelled.

Bonus Abuse

Any attempt to unfairly exploit the bonus system — such as opening multiple accounts, attempting to meet wagering requirements with low-risk bets, or coordinated betting — will be considered bonus abuse. In such cases, 786bb may cancel the bonus and close the account.

6 Betting Rules

Placing Bets

Once a bet is confirmed, it cannot be changed or cancelled, unless the bet was incorrectly accepted due to a technical error. It is the player's responsibility to verify all information before placing a bet.

Technical Errors

If a bet or game is affected by a software malfunction, server issue, or communication failure, 786bb reserves the right to void that round and refund the bet. Any abnormal winnings displayed as a result of a technical error will not be paid out.

Maximum Payout

Maximum payout limits may apply depending on the specific game and bet type. These limits are stated in the relevant game rules and may change at any time.

7 Prohibited Activities

The following activities are strictly prohibited on the 786bb platform:

• Creating or operating an account for minors (under 21 years of age).
• Registering with fake or false identity information.
• Creating or operating multiple accounts.
• Unfairly using or manipulating the bonus system.
• Engaging in money laundering, fraud, or any illegal financial activity.
• Using automated software, bots, or any automated method to place bets.
• Attempting to disrupt the security or functionality of the platform.
• Harassing, threatening, or defrauding other players.
• Betting on behalf of a third party or using their funds.

In the event of a violation of these prohibitions, 786bb may close the account, forfeit the balance, and take legal action if necessary.

8 Limitation of Liability

The 786bb platform is provided on an "as-is" basis. We do not guarantee uninterrupted service, freedom from errors, or any specific outcome.

786bb will not be held liable in the following situations:

• If a game is interrupted due to issues with your internet connection or device.
• If loss occurs due to the failure of third-party software or service providers.
• If the service is unavailable due to an unexpected technical error.
• If loss occurs because your account credentials fall into someone else's hands.
• If financial loss results from gambling — you are aware of the risks involved in gaming.

786bb's maximum liability for any specific incident will not exceed the total amount deposited by you within 30 days prior to the loss.

9 Privacy and Security

786bb places the highest importance on protecting your personal information. Our platform uses SSL encryption technology to keep all data secure.

We never sell your information to third parties. For details on how data is collected and used, please read our Privacy Policy.

You also have your own responsibility to protect your personal information — never share your login credentials with anyone.

10 Account Suspension and Closure

Temporary Suspension

786bb may temporarily suspend an account for the following reasons:

• While a KYC verification process is ongoing.
• When suspicious activity requires investigation.
• When a security-related alert is detected.

Permanent Closure

In the event of a breach of these Terms, particularly in cases of fraud or bonus abuse, 786bb reserves the right to permanently close an account without prior notice.

Voluntary Closure

You may close your account at any time through our support team. It is recommended that you withdraw any remaining eligible balance before closing the account.

11 Responsible Gaming

786bb believes that gambling is a form of entertainment — not a source of income. We place the highest importance on responsible gaming.

Players are requested to keep the following points in mind:

• Set a clear budget before playing and do not exceed that limit.
• Do not increase your bets to recover lost money.
• Do not play if you are under stress, feeling frustrated, or under the influence of any substance.
• Do not spend money that is meant for your family, career, or daily living expenses.

We offer self-exclusion, deposit limits, and session limit features. Visit our Responsible Gaming page for more details.

If you feel your gambling habits are getting out of control, please contact our 24/7 live chat support.

12 Changes to the Terms and Conditions

786bb reserves the right to change, revise, or update these terms and conditions at any time. We will post a notice on the platform for any significant changes.

Continued use of the platform after any changes will be considered your acceptance of the updated terms and conditions. We therefore recommend visiting this page regularly.

13 Contact

If you have any questions or comments about these terms and conditions, please get in touch with our support team:

• Live Chat: 24 hours a day, 7 days a week — support is available in Bengali.
• Email: [email protected]

Our support team is committed to responding to your enquiry as quickly as possible.